Insert the disc into the drive (of a DVD burner). Next, download the Norton Bootable Recovery ToolĪlthough we've said to use a USB memory stick you can also use a writable CD or DVD if that's all you have. Of course, in order to do that, you will need access to a second PC or laptop and USB stick which can be wiped of any existing contents. If you can't get into Windows to run a virus scan, you'll need to create a recovery tool that you can use to boot up your computer. How to remove a virus when Windows doesn't work